The CommunityWFM Essentials overview eBook takes a deep dive into how the contact center workforce management (WFM) solution helps solve problems.
In this workforce management eBook, you'll learn:
- Why small and mid-size contact centers are ditching spreadsheets and moving to a WFM software solution to save time and money
- The unique approach CommunityWFM takes to solving issues
- Information about onboarding and the CommunityWFM mobile app
