Bouncing between software, spreadsheets, email, and other channels is a chaotic and stressful way to staff up a contact center. CommunityWFM provides an industry leading approach to scheduling with unique solutions that significantly improve the scheduling process.
In this infosheet, you'll learn:
- How to start the scheduling process the right way
- About the different options available for creating schedules
- That schedule bidding doesn't need to be complex
- About the unique scheduling options found in CommunityWFM
- How streamlined scheduling can improve SLAs
